Do you ship internationally?
Yes, we offer worldwide shipping. Shipping rates and delivery times vary based on your location and will be calculated at checkout.

How long does shipping take?
Shipping times depend on your location and the shipping method selected. An estimated delivery timeframe will be provided once your order has been dispatched.

Can I track my order?
Absolutely. Once your order has shipped, you’ll receive a confirmation email with a tracking link, allowing you to follow your delivery in real time.

What is your return and refund policy?
As a small business, we are currently unable to accept returns or issue refunds.
However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery, and we will resolve the issue promptly.

Can I pick up my order?
Yes! Local pickup is available in Stockholm. Simply select the pickup option at checkout.

What payment methods do you accept?
We accept the following payment methods:

• Credit and debit cards

• Secure payment links

• Apple Pay

Feel free to contact us if you need assistance with payment.

Will I have to pay customs duties or taxes?
Customs duties and import taxes vary by country. While many international orders are delivered without additional charges, some destinations may require payment upon delivery.
Customers are responsible for any applicable customs or import fees. If you're unsure, we recommend checking with your local customs office before placing an order.

Can I try on items before purchasing?
As we currently operate from a home-based studio, try-ons are not available at this time.
However, we're actively working on future opportunities for you to see, feel, and try on our pieces in person.